Community Guidelines
Standards of behaviour for all Splitt-E users — passengers, drivers, and partners.
Read policy →Policies & Legal
Clear, transparent policies for riders, drivers, and delivery partners. These documents work together with our Terms & Conditions and Privacy Policy.
Platform policies (all users)
Cancellation & Refund Policy
Rules for booking cancellations, charges, refunds, and subscription fee refunds.
Read policy →Limitation of Liability & Dispute Resolution
Legal responsibility, liability limits, and how disputes are handled on Splitt-E.
Read policy →GPS, Camera, Microphone & Dashcam Consent
How Splitt-E uses location, camera, microphone, and recording devices for safety.
Read policy →KYC & Document Verification Terms
Identity verification, document collection, and anti-fraud checks for platform users.
Read policy →Payment & Subscription Terms
Subscriptions, billing, passenger payments, driver earnings, and financial transactions.
Read policy →Driver partner policies
Driver Code of Conduct
Professional, safety, and operational standards for Splitt-E driver partners.
Read policy →